Frequently Asked Questions

CostTracker is easy to set up and you can have it all set up in just minutes. To ensure that you get started the best possible way we also offer a free start-up meeting where we go through all relevant settings with you.

No installation is necessary as the system is 100% cloud-based. All you need is a web browser and you can access and use CostTracker.

All support is included in your subscription. We do support via mail, phone or web meetings. We will decide the best channel for support together with you.

Our free trial includes the use of all features but not all are activated when you sign in the first time and must be activated by us. Integration, invoice module, planned purchases and cash flow module is something not all users have the need for, so it requires us to enable it. If you want to test out this in your free trial just let us know and we will enable it for you.

There are no start-up costs getting started with CostTracker.

There are no costs related to integration. Our integrations are plug-and-play integrations that connects you directly with your accounting system. You can even test it out in your free trial.

Users are added to CostTracker with different user roles, so you can decide what areas of the system should be accessible by your team members.

Yes. As CostTracker is built with a responsive design it will also work fine on mobile devices.

All relevant actions are logged in CostTracker. You can also store various documents that are related to a purchase order. This provides you with a complete control and you will have a solid audit log.

There are several ways to customize your purchase order in CostTracker. You can add your own logo to the pdf. There are also various ways of customizing the purchase order number and what information to be included in the purchase order.

You will always have a real-time view of your budgets and commitments in CostTracker. If enabling the planned purchases module, you will also be able to see real-time estimates in CostTracker.

There are multiple options to upload data to CostTracker and you can export data to .csv or .xlsx files in all areas where it is natural to export data from.

Yes, you can create purchases in virtually any foreign currency. We integrate directly with a foreign exchange rate provider, ensuring daily exchange rates. All purchases done in foreign currencies are calculated to your base currency in your budgets.